[mk_page_section bg_image=”https://www.rdtmetrics.com/wp-content/uploads/2016/01/demorequestpage.jpg” attachment=”fixed” bg_position=”center center” bg_repeat=”no-repeat” bg_stretch=”true” enable_3d=”true” video_color_mask=”#000000″ video_opacity=”0.3″ min_height=”0″ full_width=”true” padding_top=”0″ padding_bottom=”0″ first_page=”false” last_page=”false” sidebar=”sidebar-1″][vc_column][vc_empty_space height=”100px”][vc_column_text][/vc_column_text][mk_fancy_title color=”#ffffff” size=”43″ force_font_size=”true” font_weight=”100″ txt_transform=”none” margin_top=”5″ font_family=”Open+Sans” font_type=”google” align=”center”]Request a Demo Today![/mk_fancy_title][mk_fancy_title tag_name=”h3″ color=”#ffffff” size=”24″ force_font_size=”true” size_phone=”17″ font_weight=”100″ txt_transform=”none” font_family=”Open+Sans” font_type=”google” align=”center”]Complete the form below or call us at 1-877-201-6907[/mk_fancy_title][vc_empty_space height=”10px”][/vc_column][/mk_page_section][vc_row fullwidth=”true” equal_columns=”true”][vc_column width=”2/3″ css=”.vc_custom_1516853587029{padding-right: 40px !important;padding-left: 40px !important;background-color: #f36223 !important;}”][vc_empty_space height=”40px”][vc_column_text]

[/vc_column_text][vc_empty_space height=”20px”][vc_column_text]Service support operations often fail to support business objectives and provide adequate service to end-users because managers focus on aging report data, not current real-time metrics. As a result, they can’t identify problems early on or be proactive and prevent them from turning into crises that often derail the operation’s budget, project schedules, and delivery of new capabilities. The right metrics create an early warning system that enable operations to provide value to the business and end-users.

From a single enterprise view dashboard with drilldowns into specific operations activities, ServeOptics™ empowers managers and stakeholders to turn routine operations review meetings based upon aging data into proactive strategy sessions with real-time metrics and trends analysis. Managers gain immediate understanding of how support activities impact service delivery, the business objectives and its end-users. ServeOptics™ enables managers with the following capabilities:[/vc_column_text][vc_column_text]

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Whether you’re in the early stages of product research, evaluating competitive solutions, or just trying to scope your needs to begin a project, we’re happy to help you get the information you need to move forward with your service support initiatives.

[/vc_column_text][contact-form-7 id=”6885″][mk_fancy_title color=”#424242″ size=”22″ force_font_size=”true” size_phone=”20″ font_weight=”300″ font_family=”Montserrat” font_type=”google”]Monitor service support operations with real-time performance metrics and automated reporting.[/mk_fancy_title][mk_custom_list style=”e26c”]

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